Privacy policy

Thank you for visiting our website ("Site"). As used herein, the terms "CellOxess," "our," "we," and "us" refer to CellOxess LLC unless the context clearly provides otherwise. We reserve the right to update this Privacy Policy from time to time without prior notice to you. We encourage you to review the Privacy Policy periodically for any updates.

CellOxess is committed to safeguarding and protecting customers. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site and how we may use that information.

Information CellOxess Collects

  • We may collect either general or personal information on the Site. General information refers to website use information that cannot be traced back to a specific individual such as the total number of visitors to our Site ("General Information"). Personal information refers to specific information about a customer that includes, but is not limited to, name, address, e-mail address, telephone number and credit card information ("Personal Information"). Please note that it is your choice to share Personal Information via the Site.
  • CellOxess may collect certain General Information automatically, including "site usage" information from all visitors to the Site. Such data is used only in the aggregate. General Information helps CellOxess to improve your experience. This type of General Information may be shared with third parties any time.

Ordering

  • When you place an order for products or services, we collect Personal Information such as name, contact and billing information, credit card, and other transaction information. We use this information to deliver your order, process payment, and to communicate with you about the status of your order. We may provide information necessary to the delivery of your order to our shipping partners that may include the type of products ordered. By providing us this information, we infer that you consent to our collection of this information.
  • Purchases on this site are for personal use only. By purchasing anything on the Site, you agree not to resell or distribute your order.
  • We may cancel or refuse any orders that violate our terms and conditions.

Security

We utilize SSL for our website. SSL creates an encrypted link between the web server and the web browser. This link ensures that the data passed between the web server and the browser remains private and secure. However, no method of storing or transmitting information over the Internet is completely secure, and we cannot guarantee its absolute security.

Credit Card Storage

Credit card information collected at registration or for shopping cart orders is used only to process payment for the transaction and, generally, is not retained on our Site. You may, however, voluntarily elect to securely store personal credit card information for use in future orders. You may add, edit, and delete your stored card information at any time.

Sharing Your Information

  • Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personal Information we collect online unless we have your permission. Any Personal Information you provide to us will be stored in our databases in the United States or with our third-party vendor who processes our credit card transactions.
  • CellOxess may disclose certain information to third-party vendors, if necessary, to provide you with a product or service you requested and to third parties who provide various services to CellOxess. Third parties are required to adhere to the intent of this Privacy Policy.

Customer

  • If you are a customer, to assure the highest level of personal service, we may share Personal Information about you (excluding credit card information and order details) with your servicing Distributor.
  • From time to time, we may provide Personal Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
  • We may release Personal Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the rights, property, and safety of others and ourselves.

Protecting Your Information

We acknowledge your trust and are committed to take reasonable steps to protect Personal Information you provide online from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.

Use of Cookies on This Site

A "cookie" is a small data file transferred to your computer's hard drive that allows a website to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes, and dislikes. Cookies also enable us to keep track of a consumer's electronic "shopping cart" before completing a purchase. Accepting a cookie does not provide us access to your computer or any Personal Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus. You may refuse cookies or delete them from your hard drive with any time. You can order and use the site without accepting cookies.

Links to Other Websites

Links to third-party websites may be provided solely for your information and convenience. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those websites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Social Networking Sites

  • Some of our services may enable you to post content to social networking sites and other third-party platforms (“SNS”). If you choose to do this, we will provide information to these platforms, which is necessary to post your content. You acknowledge that you are responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such SNSs.
  • We are not responsible or liable for: the accuracy, content, or services which result from the use of any such SNSs.

International Users

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal
information may be processed. The personal information that you provide may be processed in the country in which it was collected and in other countries, including the United States, where personal information laws may vary from the laws in your country. By providing your data, you consent to this transfer of your data.

Children's Privacy Protection

We take special care to protect the privacy needs of children. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personal Information from them. You must be at least 18 years old to be a customer. By making a purchase on this Site, you affirm that you are at least 18 years old.

Changes to Privacy Policy

If CellOxess decides to change the Privacy Policy, it will post those changes here so that you will always know what information we
collect, and how we might use or disclose that information. Any changes to this Privacy Policy will be considered effective immediately after the changes are posted on this Site.

Contact Information

If you have any concerns about the Site or these Terms, please send us an e-mail at info@celloxess.com or call 1.609.818.9100.